Kneevibrantar

Privacy Policy

Last Updated: January 2025

1. Data Controller

Kneevibrantar
Level 1, 333 Princes Street
Dunedin 9016, New Zealand
Email: customer@kneevibrantar.world
Phone: +64 3 477 1163

2. Information We Collect

2.1 Information You Provide

When you contact us through our website, we collect:

  • Name
  • Email address
  • Message content
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy.

3. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you provide explicit consent, such as submitting a contact form or accepting cookies
  • Legitimate Interests: To operate and improve our website, analyze usage patterns, and communicate with visitors
  • Legal Obligations: To comply with applicable laws and regulations

4. How We Use Your Information

We use collected information for the following purposes:

  • Responding to your inquiries and communications
  • Providing information about our services
  • Improving our website functionality and user experience
  • Analyzing website usage and trends
  • Ensuring website security and preventing fraud
  • Complying with legal obligations

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist with website hosting, analytics, and email services, bound by confidentiality agreements
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Contact Form Data: Retained for 2 years from the date of submission
  • Analytics Data: Retained for 26 months in aggregated form
  • Cookie Data: Retained according to cookie-specific retention periods as detailed in our Cookie Policy

After the retention period, data is securely deleted or anonymized.

7. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

  • Right to Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, contact us at customer@kneevibrantar.world. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • HTTPS encryption for data transmission
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

While we strive to protect your data, no method of transmission over the internet is completely secure.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our website is not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Kneevibrantar
Level 1, 333 Princes Street
Dunedin 9016, New Zealand
Email: customer@kneevibrantar.world
Phone: +64 3 477 1163